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  1. Introduction

    1. Compliance & Competency Management Pty Ltd ACN 099 137 274 ("CCM") has a commitment to privacy in accordance with the Privacy Act 1988 (Cwth) (Privacy Act) and the guidelines and policies of the Australian Privacy Commissioner. This Privacy Policy is provided to make you aware of how CCM collects, uses and manages personal information.

    2. "personal information" means information or an opinion recorded about an individual that makes the individuals identify reasonably apparent or ascertainable. CCM views the privacy of personal information as an important issue.

    3. In making this Privacy Policy, CCM does so, on the basis that this policy does not replace or limit the requirements of the Privacy Act.

  2. Manner and purpose of collection of personal information

    1. CCM will collect personal information that is necessary to manage training, Users are issued with user ID's and passwords so that participants and their managers can access the relevant online training, training plans and assessments. The type of information CCM collects includes, but may not be limited, to the types of information referred to in section 18E of the Privacy Act, such as your name and address and, your domain name, e-mail address, and inforation about the pages you access.

    2. Some participant's information may be made available to other Registered Training Organisations or provider organisations but only if the particpant's employer has agreed to this and if thoes organisation are compliant with the Privacy Act.

    3. CCM will not disclose personal information about our users to other unrelated third parties unless:
      • The relevant individual has consented to us using his or her personal information for other purposes; or

      • its use for another purpose is required or permitted by law.

  3. Accuracy and completeness of personal information

    1. While CCM will endeavour to ensure that the personal information collected from an individual is up to date and complete, CCM will assume that any personal information provided by you is free from errors and omissions, is not misleading or deceptive and complies with all relevant laws.

    2. CCM relies on the personal information provided by you. CCM will not check or verify the accuracy of any personal information it obtains from you or other persons.

    3. You should provide CCM with details of any changes to your personal information as soon as reasonably practicable following such change.

    4. In some instances, the personal information held by CCM about you may incorporate or summarise views, guidelines or recommendations of third parties. CCM will endeavour to assemble and record such personal information in good faith, but cannot guarantee that it will necessarily involve a considered review of the information.

  4. Distribution of your personal information

    1. CCM does not permit the personal information it holds to be distributed to third parties unless:

      • It is to a third party which agrees to appropriate privacy restrictions with CCM;

      • the relevant individual has consented or requested his or her personal information to be provided to a third party; or

      • CCM is required or permitted by law to provide information to a third party.

  5. Accessing your personal information

    1. If you wish to access your personal information held by CCM, or complain about possible breaches of privacy, you should direct enquires to:

      Privacy Officer
      Compliance & Competency Management Pty Ltd
      [ PO Box 3315 Rundle Mall, Adelaide SA 5000 ]
      [ 08 8228 4800 ]
      [ 08 8223 4554 ]

    2. The Privacy Officer will endeavour to deal with your inquiry or complaint as soon as is reasonably practicable.

  6. Cookies

    A cookie is a data file that a web-site transfers to your hard drive. This enables the web-site to track the pages you have visited. A cookie contains your session identity, it does not contain any personal information, and it cannot read data on your hard drive. The CCM web-site uses non-persistent cookies, once you log out of the system the cookie is cleared from your PC. You should set your browser to accept cookies in order to use our system.

  7. Variation of Privacy Policy

    CCM may vary the terms of this Privacy Policy from time to time.

    November 2005